Returns & Exchanges
At Luna Skye, we want you to be completely in love with your purchase. If you are not satisfied, we offer a 30-day window for returns and exchanges on all unworn items with original tags attached.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely package your items in their original box.
Drop Off Package
Hand over your parcel to any authorized carrier location and ensure you receive a tracking receipt for your records.
Receive Your Refund
After our quality team inspects the returned items, your refund or store credit will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing